40% of Fraud Alerts are not properly set. The credit bureau’s system for setting fraud alerts is seriously flawed, leaving consumers unprotected.
Consumers are usually not told by the credit
bureaus when their Fraud Alerts are not set properly.
In our study, only two consumers whose Fraud
Alerts were not set properly were notified.
When Fraud Alerts fail to properly set, there
are no instructions for consumers on how to correctly
set the Fraud Alerts.
In 9% of the cases, Fraud Alerts were unable to be set without first reviewing the consumer's credit report and doing research on that consumer's profile at the credit bureau.
Additional Observations:
Fraud Alerts are effective for
only 90 days, but most participants did not
realize this, even after carefully reading
paperwork from the credit bureaus.
Consumers must verify their Fraud Alerts
are set at all three credit bureaus every 90
days. They must go through this verification
process again each and every time their Fraud
Alerts are set.
Consumers provide daytime and evening phone
numbers to the credit bureaus when setting
their Fraud Alerts. When the credit bureaus
pass Fraud Alert information on to the other
two credit bureaus, Experian deletes the consumer's
evening phone number. This makes it more difficult
for creditors to clear Fraud Alerts and makes
the Fraud Alert less effective for the consumer.
To view the complete Debix Fraud Alert Study, click here.